General terms and conditions of sale

This translation is provided for convenience. The French version prevails.

Version dated 12 November 2026.

1. Seller

TOMOE CONSEIL, a simplified joint-stock company (SAS) with share capital of €1,000, registered with the Nanterre Trade and Companies Register under number 922 269 493, whose registered office is at 7 rue Théophile Gautier, 92200 Neuilly-sur-Seine. Intra-community VAT number: FR85922269493. Contact: contact@trottimap.fr.

2. Product

Trottimap app. Personal access to the Trottimap web app (trottimap.com/app), with no time limit, valid for one phone with the order email address. For a purchase in the iPhone app or the Android app, see article 5. Updates are included (see article 9). Customers who bought before 24 October 2026 also keep access to the Trottimap map in Google My Maps, in its version of 17 October 2026, which is no longer updated.

3. Prices

Prices are shown in euros, including all taxes. Trottimap app: €2.99. This is a one-off payment, with no subscription.

4. Order and payment

For a purchase on the website, payment is made online through Stripe. Access to the app is assigned to the email address entered at payment.

5. Purchase in the iPhone or Android app

This article applies when access is purchased in the iPhone app, on the App Store, or in the Android app, on Google Play. Access is unlocked by a single purchase in the app, with no subscription. Apple, on iPhone, or Google, on Android, collects the payment and displays the price, which varies by country: in France, €2.99. No email address is asked for this purchase.

Access is personal: it is valid for the Apple ID or the Google account that made the purchase. Family Sharing is not enabled. The “Restore purchases” button, on the app's unlock screen, lets the customer get their access back, for example after reinstalling the app.

Apple and Google handle refunds, each under its own rules: the customer requests them from Apple or from Google. Customers of the website can also sign in to the iPhone or Android app with the email address of their purchase, using “Already a customer?”. Access then remains valid for one phone.

6. Delivery

For a purchase on the website, the app link is sent by email within minutes of payment. The customer signs in with the order email address, using a code received by email. If nothing arrives, the customer checks their spam folder, then writes to contact@trottimap.fr.

7. Licence of use

The app is intended for personal and family use. Access is personal, valid for one phone per purchase on the website (for a purchase in the iPhone app, see article 5), and may not be transferred, shared or resold. Any attempt to share access will result in access being removed, without refund.

8. Right of withdrawal

Access to the app is digital content supplied as soon as payment is made. By confirming the order, the customer requests its immediate supply and acknowledges losing their right of withdrawal, in accordance with Article L221-28, 13° of the French Consumer Code. For a purchase in the iPhone or Android app, the right of withdrawal and refunds follow Apple's or Google's rules (see article 5).

9. App updates

Trottimap regularly enriches and corrects the app: new places, closures, practical information. These updates are included in the price, with no subscription or extra charge. Their frequency and content are not guaranteed.

10. Information about places

The places were checked in September 2026. Opening hours, prices and access conditions are the responsibility of the venues and may change: the customer should check the information with the venue before visiting. TOMOE CONSEIL cannot be held liable if a venue closes or changes.

11. Mapping services

The “Go there” button opens directions in the phone's mapping app, for example Google Maps. The app's base map uses OpenFreeMap and OpenStreetMap data. These services are provided by third parties; if one of them changed, TOMOE CONSEIL would offer an equivalent solution.

12. Personal data

See the Privacy page.

13. Mediation

In the event of a dispute, the customer may refer the matter to the consumer mediator free of charge: CM2C, 49 rue de Ponthieu, 75008 Paris, www.cm2c.net.

14. Governing law

These terms and conditions are governed by French law.