Privacy

This translation is provided for convenience. The French version prevails.

Data controller

TOMOE CONSEIL, a simplified joint-stock company (SAS) with share capital of €1,000, registered with the Nanterre Trade and Companies Register under number 922 269 493, whose registered office is at 7 rue Théophile Gautier, 92200 Neuilly-sur-Seine. Intra-community VAT number: FR85922269493.

Data collected

When you make a purchase on the website: email address, name, country and chosen language. Bank card details are processed directly by Stripe and are never passed on to us.

Purpose

To carry out the order, sign you in to the app, answer your messages and meet our accounting obligations. For the app, we keep an anonymous identifier of your phone, to limit access to one phone. Legal basis: performance of the contract and our legal obligations.

iPhone app and Android app

Purchase in the app. On iPhone, Apple collects the payment. On Android, Google does, through Google Play. We receive neither your email nor your payment details. The app sends the transaction signed by Apple or by Google to our server, hosted by Netlify. We use it only to check the purchase and unlock the app. The identifier of this transaction may appear in the server's technical logs. Apple and Google process your data under their own privacy policies.

Email after the purchase (optional). After a purchase in the app, you can leave us your email to receive news. We keep it with the language of the app and the identifier of your purchase. You can unsubscribe at any time (see “Trottimap news”).

“Already a customer?” sign-in (optional). If you bought on the website, you can sign in to the iPhone or Android app with your email. We then use your email, the identifier of your purchase, an identifier of the app installation and the date of your last opening, to limit access to one phone. If a verification code is needed, it is sent to you by email (Brevo).

Your location. Your phone's GPS position stays on your phone: it is used to calculate distances and is never sent.

City search. When you type a city or a postcode, that text may be sent to the address search service (geocoding) of the IGN, the French national mapping agency (data.geopf.fr), to find the place. The IGN then sees that text and the IP address of your connection.

Map tab. The base map is loaded from OpenFreeMap (tiles.openfreemap.org) and the MapLibre display tool from cdnjs (cdnjs.cloudflare.com). These services see the IP address of your connection and the map area displayed.

No advertising, no tracking. The iPhone app and the Android app contain no advertising, no tracking and no statistics. Umami statistics apply only to the pages of the website.

These exchanges are used only to make the app work. Legal basis: performance of the contract.

Recipients

Stripe (payment), Brevo (sending emails, including the sign-in code of the iPhone and Android apps), Google (sending emails and, for customers who bought before 24 October 2026, hosting the map), Netlify (hosting the site and the app), Apple (purchase in the iPhone app), Google Play (purchase in the Android app). For city search and the map in the iPhone and Android apps: the IGN, OpenFreeMap and cdnjs (Cloudflare). Some of these providers may process data outside the European Union, with the safeguards provided by the GDPR.

Retention period

For the duration of your access, then ten years for accounting records.

Place suggestions

If you suggest a place with the form on the website or in the iPhone or Android app, we receive the information entered (name of the place, city, link, message) and your email if you provide it. It is used only to review the suggestion and reply to you. It is hosted by Netlify, our web host, and deleted no later than one year after receipt.

Trottimap news

If you bought Trottimap, we may write to you up to four times a year to present new places in the app. To stop receiving these emails, simply reply STOP: your access to the app is unchanged.

Deleting your data

To have your data deleted, write to contact@trottimap.fr, if possible from the email address concerned. We then delete your email, your phone's identifier and your place suggestions, within one month. We keep only the accounting records that the law requires us to keep for ten years. If you bought in the iPhone or Android app without leaving us your email, we only know the identifier of your purchase, not your identity: your purchase history is managed in your Apple or Google account. Deleting the app from your phone erases the data it stored there.

Your rights

Access, rectification, erasure, restriction, objection and portability: write to contact@trottimap.fr. Erasure of your data ends your access to the app. You may lodge a complaint with the CNIL.

Audience measurement

We measure site traffic with Umami, a cookie-free tool that does not track visitors from one site to another. It records the pages viewed, the referring page, the country, the type of device and clicks on the purchase buttons, without keeping your IP address. These anonymous statistics are used only to improve the site.

Cookies

The site sets no advertising or audience measurement cookies. Fonts are hosted on our own servers.